Features
Everything an AI employee needs to earn its keep
Not a chat toy — a complete pipeline from first question to confirmed appointment.
Knowledge base
It studies your website like a new hire studies the handbook
Chatrivox crawls your site — services, pricing, FAQs, service areas, even your blog — and turns it into a private knowledge base. Answers come only from your real content. If your website changes, re-crawl in one click.
- Automatic crawl of your services, FAQs, and location pages
- Answers grounded in your content — no invented prices or promises
- "I don't know" becomes "can I take your number?" — never a guess
Lead qualification
Every visitor gets qualified, not just greeted
The assistant asks the questions your best salesperson would: what service do you need, where are you located, what's your timeline? Name, phone, and email are captured naturally in conversation — then land in your pipeline.
- Conversational capture of name, phone, email, and service
- Automatic dedupe — repeat visitors enrich the same lead
- Status pipeline: new → contacted → qualified → booked → won
Appointment booking
From question to confirmed booking in one conversation
Connect Google Calendar and the assistant offers real open slots inside your business hours. It confirms every detail before booking, invites the customer to the event, and blocks the time on your calendar instantly.
- Live availability from Google Calendar freebusy
- Timezone-aware slots from your business hours
- Race-safe booking — a slot can never be double-booked
Email automation
You hear about every lead the moment it happens
Booking confirmations go to the customer; alerts go to you — with the customer's details and an AI-written summary of the conversation, so you know exactly what they need before you call back.
- Instant new-lead and new-booking alerts with conversation summaries
- Customer confirmations with your business details
- Escalation alerts when someone asks for a human
Dashboard & analytics
See what your AI employee did today
KPIs with month-over-month deltas, a daily activity chart, searchable transcripts, and a knowledge-base health card. Every conversation is stored, summarized, and linked to its lead.
- Leads, bookings, and conversations at a glance
- Full transcripts with AI summaries
- 14-day activity trends per day
Widget & branding
On-brand on every site, in light or dark
One line of code. The widget picks up your logo, brand color, and welcome message — with light, dark, or auto themes and a live preview in settings. Iframe isolation means it never fights your site's CSS.
- Custom brand color with automatic contrast
- Light / dark / auto themes, mobile-ready
- Works on WordPress, Wix, Squarespace, Webflow, and custom sites
See every feature live on your own website
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